How much do I need to pay for an additional environment?

If the users are the same as those of the current (parent) environment, then you just need to pay the minimum charge. There is a minimum charge of 1 user per additional environment. Once the minimum charge is paid, all the users in the parent environment will have free access to the new environment. If there will be new users in the additional environment, then the payment is per user. Users in an additional environment do not have free access to the parent environment.

When do I get the annual discount?

A discount is granted to annual payments via credit card or PayPal. The annual discount does not apply to wire transfers.

How do I pay for the Logitude service?

You can pay monthly or annually. Monthly payments are via credit card; annual payments are via credit card or bank transfer. Payment by wire transfer is allowed only for annual subscriptions, and it requires additional $16 for transfer fees + local wire transfer fees.

Do you charge VAT?

You will not be charged with VAT if you provide us with a valid VAT ID. If we don’t have your valid VAT ID, we will charge VAT if you are a non-business Customer located in the EU.

Can I pay in my local currency?

Yes you can. We use the services of Bluesnap. a global leader in online secured payments solutions. When placing your order you will be able to choose the currency in which to be billed and your favorite payment method. Please note that the following currency conversion fees (markup percent) will apply: Category Markup* Currency Codes Settlement — USD Majors 2.00% EUR, GBP, CAD, AUD Minors 3.00% DKK, HKD, JPY, NZD, NOK, SGD,  ZAR ,SEK, CHF Exotics 6.00% 60+ exotic currencies available upon request

What are the upfront costs for joining Logitude?

There are no upfront or setup costs required in order to start using Logitude’s freight forwarding solutions. All you do is select the appropriate pricing plan and start enjoying our SaaS offering. There is no obligation period for using Logitude’s software solutions once you have signed up – you can start and stop at any time with no penalties. Management of your freight forwarding lifecycle was never easier!

Which package should I choose?

Economy: Logitude was designed to allow full use with the Economy package. There are no limitations as to the number of users or number of shipments and all modules are for you to use. It also provides a suite of tools for managing your business more effectively and efficiently. Business: With this package you can use everything that is available in the Economy package, plus the following: Additional business tools that will save you time & money and help you become more productive: Follow-up and to-do lists, personal workspace, External documents archive and more Collection and customer balance features will allow you

How do you count users?

Logitude licenses are for “named” users. It means that each user that will need to use the service will need a username and password.

How does the 30-day free trial work?

The 30-day trial provides you with full access to our recommended Business Package. During the trial period we will do our best to help you use as many features as possible, so that you understand how they help you save time, money and make you more productive. It is our goal to make sure you enjoy the system and understand its benefits. At the end of the 30-day period, you will be able to choose to stay with the Business Package or move to the Economy package.

Can i cancel my subscription?

Sure! You can cancel your subscription at any time and for any reason. We offer a 30-day free trial plus a 30-day money back guarantee for your first month of subscription.

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