Logitude was designed with the main purpose of being easy to use!  Consequently, you will be able to effectively use Logitude e-AWB on your first try. Nevertheless, we have extensive documentation and videos, which you can find on the Getting Started page in Logitude: e-AWB Quick Tour and e-AWB Tutorial that demonstrate the basic and the complicated procedures for opening and sending AWBs to the airlines. In addition, you will be assigned an account manager who will provide you with live training, and you will have full service support that will guide you and help you all the way!