Logitude’s Customer Relationship Management software is available with our First Class plan, but can also be chosen as an add-on to other plans or as a standalone solution.
Opportunity management is made easy with the e-AWB Wizard, which guides users through preparing an airwaybill for a direct, house, or master shipment quickly, and deals with all airline communication.
Managing opportunities is streamlined with Logitude’s Sales Funnel, which enables you to analyze leads-to-won sales conversions as well as the overall timeline.
The Opportunity Overview provides a single work-board, where all opportunities are managed, covering quotes, add-on services, competitors, and collaborations.
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Calls, meetings, and emails are logged in the Activities area, while the CRM’s Document Management system helps you take care of incoming and outgoing documents.
Logistics quotes can be issued online from the CRM account with ease, while performance can be monitored with the system’s powerful Reports feature.
The CRM software also includes Email Notifications; Contact Management; Customers; a Dashboard, Roles and Restrictions; and Outlook Connection features.
Want to learn more about Logitiude’s logistics CRM features and how they can benefit your freight forwarding organization? Call our knowledgeable support team today. They will be happy to guide you through the available features and explain how they can maximize your efficiency while limiting costs.
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